Privacy Policy

Information We Collect

We may collect account details, contact information, country preferences, identity verification fields, listing content, booking enquiries, wallet and payment references, device information, and activity logs needed to operate the platform.

Accommodation Group Ltd is the global platform company name. Each country operation is managed by its local accommodation group company and operates independently, processing information according to local platform, support, payment, and compliance requirements.

How We Use Information

We use information to create accounts, display listings, process enquiries, support payments, comply with legal and security obligations, prevent fraud, provide customer support, and improve platform performance.

Sharing and Providers

We may share necessary data with payment processors, hosting providers, verification partners, support teams, country administrators, and authorities where required by law or platform safety obligations.

Retention and Security

We retain records only as long as needed for platform operations, legal compliance, dispute resolution, security, accounting, and audit purposes. We use reasonable technical and organizational safeguards to protect data.

Your Choices

You may request access, correction, or review of your personal data by contacting us. Some records may need to be retained for legal, financial, fraud prevention, or operational reasons.

Contact

Privacy requests should be sent to hello@accom.ltd.